Kendal Mountain Festival Campsite
2024 Terms and Conditions
We reserve the right to change these Terms at any time. It is your responsibility to read the Terms each time you make a booking and any such request shall signify that you have accepted to be bound by the latest set of Terms.
Campervans:
Short wheelbase campervans only. Maximum occupancy is 4 people. Please contact us in advance if your vehicle does not fit in a standard-size parking space (2.4 metres wide and 5.2 metres long) and we shall advise whether the vehicle is acceptable.
Tents:
Camping is based on a per-person basis. No vehicles are allowed on site and there is no parking provided for vehicles or drop off area. Maximum of 6 people per booking.
Rent-a-tent:
Tent rentals are available for a fixed price with a maximum occupancy of 4 people.
All guests must check in with a member of the campsite staff and adhere to the campsite rules. We reserve the right to terminate your booking early if you break the rules.
All guests can check in from 6pm on Friday 22nd November 2024 and must vacate by 4pm on Sunday 24th November 2024.
Only paid guests are allowed on the campsite. Wristbands will be issued for all paid guests on arrival and checked by security on entry at all times.
Ourea Events accepts no responsibility whatsoever for damage, loss or theft of items belonging to guests during their stay.
Guests are entirely responsible for their own property and behaviour at all times.
In the event of a complaint, please speak to a member of staff immediately.
BOOKINGS/PAYMENTS
We confirm all bookings via SiEntries. All bookings are fixed for 2 nights.
Bookings are not transferable and non-refundable.
CAMPSITE RULES
No fires or BBQs are permitted.
Rubbish and any waste/recycling must be disposed of in the indicated areas.
You must ensure children in your party are properly supervised at all times and in all areas of the campsite. Please do not allow your children to run between tents in the evening or disturb other sleeping guests.
We do not allow any loud noises, partying or any other celebrations which could disturb other campers. No amplified music is allowed to be played on site. At 10.00pm we would ask that you be aware that others around you are trying to sleep and keep all noise to a minimum and at 11pm the site has to be totally quiet.
If we have reports of inappropriate behaviour, use of bad language, excessive alcohol consumption or recreational drug use, this will result in immediate termination of your booking without any refund whatsoever. We reserve the right to cancel or terminate your booking without consultation, compensation and with immediate effect if you or any member of your party act inappropriately towards other guests, staff, any property.
The use of generators is not permitted on site.
No dogs are allowed on site.
Care should be taken not to damage the site or surrounding locality. Trees, fences, buildings and equipment must all be respected. Please inform staff immediately if any damage is caused in any circumstance.
CANCELLATION TERMS
Cancellation by you due to inclement weather, transportation failure, non-arrival of party members, illness, late arrival or early departure are not eligible for any refunds whatsoever. We will not issue any refund for unused camping nights.
If we have to cancel your booking due to circumstances within our control, we shall provide a full refund. No other refunds are available. ‘Force Majeure’ including Adverse Weather Conditions are NOT within our control and not eligible for refunds (please read more on this further down).
GUEST UNFORESEEN EVENTS
We recommend you take out travel insurance, as we do not provide refunds for unforeseen events. “Unforeseen events” are defined, but not limited to: bereavement, jury service, personal illness or illness of someone within your party, risk of contagious disease, redundancy and unavoidable work commitments.
IF WE CANCEL YOUR BOOKING
In exceptional circumstances including ‘Force Majeure’, it may be necessary and at the discretion of our staff to cancel part or all of your booking on safety grounds, in these circumstances, no refunds are issued for any reason whatsoever.
Force Majeure – Adverse Weather Conditions
Ourea Events does not accept responsibility for anything that adversely affects your booking that is outside of our control. These circumstances are known as ‘Force Majeure’ events and are circumstances that we could not, even with due care, have foreseen or avoided. Such circumstances include (but are not limited to) war, civil unrest, industrial action, terrorist activity, natural disaster, fire, adverse weather conditions, flooding, pandemics and all other similar events outside our control. We will endeavour to manage any problems caused as a result of Force Majeure event but shall be under no obligation to do so and shall not be liable to you for any losses or additional expenses caused by a Force Majeure event.
Marketing/Photography
During your stay, members of our staff may take promotional photographs of guests enjoying themselves for our website and social media such as Facebook, Twitter or Instagram. We never reveal the names of any guests however if you would not like you or any of your family members to be displayed in any promotional material, please let us know.
Liability
Nothing in these Terms limits or attempts to limit our liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.
If we fail to comply with these Terms we are responsible for loss or damage you suffer that is a direct and foreseeable result or our failure or gross negligence. We shall not be responsible for any losses that you suffer that are not foreseeable when the contract was formed; not caused by any breach by us; business losses; or losses to non-consumers. Where we are responsible for your loss, our maximum liability shall be no more than the full amount paid by you in respect of the corresponding booking.